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Peterborough Passport Office: Quay House

The East Midlands and East Anglia passport office, about 50 minutes from King's Cross. Any UK applicant can book it if London has no slot.

Fast track
£192
Premium same-day
£239.50
From King's Cross
50 min

Peterborough HM Passport Office: address and opening hours

Address

Quay House2 East Station RoadPeterboroughPE2 8YY

Opening hours

  • Monday to Friday: 8am to 5:15pm

Appointment only, no walk-ins. You book the appointment, apply and pay online at gov.uk/get-a-passport-urgently. Every office charges the same fees, and you can choose any of the 7 UK passport offices.

Source: HM Passport Office, passport offices, checked 25 October 2026.

In one paragraph

Quay House, 2 East Station Road, Peterborough PE2 8YY. Immediately beside Peterborough station. Fast track £192, premium same-day £239.50. The natural alternative when the London office is fully booked, with the LNER train from King's Cross running every 30 minutes. Book at gov.uk/get-a-passport-urgently.

Address and Catchment

Address

Quay House

2 East Station Road

Peterborough PE2 8YY

Catchment
  • East Midlands (Nottingham, Leicester, Lincoln, Northampton)
  • East Anglia (Cambridge, Norwich, Ipswich, Bury St Edmunds)
  • Cambridgeshire, Lincolnshire, Norfolk, Suffolk
  • London (when the London office is fully booked)
  • South Yorkshire (Sheffield, Doncaster) when Durham routes via Peterborough

Quay House is on East Station Road, immediately beside Peterborough railway station, so it is one of the easiest UK passport offices to reach by train. Security at reception. The office moved here from its former Northminster Road location; confirm the current address on gov.uk when you book.

The London Fallback Pattern

Peterborough is the most-used backup office for London applicants. The economics work out well:

London office (Royal Docks)

  • Time: 30 to 60 min total

London to Peterborough

  • LNER from King's Cross
  • Time: 50 min train + 10 min walk = 1 hr

The fee is the same at both offices, so the comparison is only your train fare and time. Premium costs £47.50 more than adult fast track (£239.50 against £192); if your travel date allows fast track, that saving is yours whichever office you use.

Getting There

FromModeTime
London King's CrossLNER express50 minutes
CambridgeGreater Anglia / Cross Country50 minutes
NottinghamEast Midlands Railway1 hr 5 min
LeicesterEast Midlands Railway1 hr
LincolnEMR / connecting at Newark1 hr 30 min
NorwichGreater Anglia (via Ely)1 hr 50 min
Edinburgh / YorkLNER (Peterborough is on the East Coast Main Line)varies

Peterborough station is on the East Coast Main Line, with frequent services from London, York, and Edinburgh. Quay House sits on East Station Road immediately beside the station, so there is effectively no walk from the platforms.

Service Tiers

Fast track
£192

Adult fee. Child £156.50.

Premium
£239.50

Adults only. 4-hour collection window.

Where to Wait During Premium Same-Day

Peterborough city centre is compact and walkable. For the 4-hour collection window:

  • Queensgate Shopping Centre. 5 minutes from the office; covered shopping, cafes, food court.
  • Peterborough Cathedral. Free entry, 5 minutes away. Worth seeing for the Norman nave alone.
  • Cathedral Square cafes. Multiple options for lunch or coffee.
  • Peterborough Museum. Free entry, on Priestgate. Good for an unhurried hour.
  • Ferry Meadows Country Park. Bus or 10-minute drive west of the city centre, if the weather is good.
  • Hotels for early-morning appointments: Bull Hotel Peterborough, Holiday Inn Peterborough West, Ibis Peterborough Centre. All within walking distance.

What to Bring

  • PEX reference from your application confirmation email
  • Current or expired passport
  • No printed photos: the urgent service takes a digital photo when you apply online
  • For child applications: any documents the online service asks you to bring
  • For name changes: marriage certificate, deed poll, or court order

Booking Pattern

How Peterborough appointments are booked

HM Passport Office does not publish waiting times by office. The booking step shows live appointment slots at all 7 offices, and you can choose any of them. Appointments can be booked up to 3 weeks ahead through gov.uk/get-a-passport-urgently. Changing one is free more than 48 hours ahead; a missed appointment is not refunded.

Peterborough Passport Office FAQ

Is Peterborough quicker to reach than the London office from London?
No, total journey time is similar (around 1 hour each way for both). The fee is the same at both. HM Passport Office does not publish waiting times by office. The booking step shows live appointment slots at all 7 offices, and you can choose any of them. The trade-off is a mainline train fare against a shorter trip across London.
Can Cambridge residents use Peterborough?
Yes. Peterborough is the natural office for Cambridge, Ely, and the wider East Anglia region. The train from Cambridge takes 50 minutes. The London office is roughly the same distance but typically much harder to book.
Does Peterborough handle child passports?
Yes. Child fast track at £156.50 is available at Peterborough. The child must attend in person along with the parent or guardian holding identity documents. Premium same-day is not available for under-16s.
Can I park at Peterborough passport office?
There is no dedicated visitor parking. Q-Park Brewery Tap and Queensgate Shopping Centre car park are the closest paid options, both within 5 minutes. Train is generally easier than driving for visitors from out of town.
Is there a passport office in Norwich or Cambridge?
No. Peterborough is the East of England office. Norwich, Cambridge, Lincoln, and Nottingham residents all travel to Peterborough for fast-track and premium appointments. There is no separate office for the East Midlands or East Anglia.
First choice often
London office
Try here first; Peterborough is the natural fallback.
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Updated 2026-10-25