Peterborough Passport Office: Quay House
The East Midlands and East Anglia passport office, about 50 minutes from King's Cross. Any UK applicant can book it if London has no slot.
Peterborough HM Passport Office: address and opening hours
Address
Quay House2 East Station RoadPeterboroughPE2 8YYOpening hours
- Monday to Friday: 8am to 5:15pm
Appointment only, no walk-ins. You book the appointment, apply and pay online at gov.uk/get-a-passport-urgently. Every office charges the same fees, and you can choose any of the 7 UK passport offices.
Source: HM Passport Office, passport offices, checked 25 October 2026.
In one paragraph
Quay House, 2 East Station Road, Peterborough PE2 8YY. Immediately beside Peterborough station. Fast track £192, premium same-day £239.50. The natural alternative when the London office is fully booked, with the LNER train from King's Cross running every 30 minutes. Book at gov.uk/get-a-passport-urgently.
Address and Catchment
Quay House
2 East Station Road
Peterborough PE2 8YY
- East Midlands (Nottingham, Leicester, Lincoln, Northampton)
- East Anglia (Cambridge, Norwich, Ipswich, Bury St Edmunds)
- Cambridgeshire, Lincolnshire, Norfolk, Suffolk
- London (when the London office is fully booked)
- South Yorkshire (Sheffield, Doncaster) when Durham routes via Peterborough
Quay House is on East Station Road, immediately beside Peterborough railway station, so it is one of the easiest UK passport offices to reach by train. Security at reception. The office moved here from its former Northminster Road location; confirm the current address on gov.uk when you book.
The London Fallback Pattern
Peterborough is the most-used backup office for London applicants. The economics work out well:
London office (Royal Docks)
- Time: 30 to 60 min total
London to Peterborough
- LNER from King's Cross
- Time: 50 min train + 10 min walk = 1 hr
The fee is the same at both offices, so the comparison is only your train fare and time. Premium costs £47.50 more than adult fast track (£239.50 against £192); if your travel date allows fast track, that saving is yours whichever office you use.
Getting There
| From | Mode | Time |
|---|---|---|
| London King's Cross | LNER express | 50 minutes |
| Cambridge | Greater Anglia / Cross Country | 50 minutes |
| Nottingham | East Midlands Railway | 1 hr 5 min |
| Leicester | East Midlands Railway | 1 hr |
| Lincoln | EMR / connecting at Newark | 1 hr 30 min |
| Norwich | Greater Anglia (via Ely) | 1 hr 50 min |
| Edinburgh / York | LNER (Peterborough is on the East Coast Main Line) | varies |
Peterborough station is on the East Coast Main Line, with frequent services from London, York, and Edinburgh. Quay House sits on East Station Road immediately beside the station, so there is effectively no walk from the platforms.
Service Tiers
Adult fee. Child £156.50.
Adults only. 4-hour collection window.
Where to Wait During Premium Same-Day
Peterborough city centre is compact and walkable. For the 4-hour collection window:
- Queensgate Shopping Centre. 5 minutes from the office; covered shopping, cafes, food court.
- Peterborough Cathedral. Free entry, 5 minutes away. Worth seeing for the Norman nave alone.
- Cathedral Square cafes. Multiple options for lunch or coffee.
- Peterborough Museum. Free entry, on Priestgate. Good for an unhurried hour.
- Ferry Meadows Country Park. Bus or 10-minute drive west of the city centre, if the weather is good.
- Hotels for early-morning appointments: Bull Hotel Peterborough, Holiday Inn Peterborough West, Ibis Peterborough Centre. All within walking distance.
What to Bring
- PEX reference from your application confirmation email
- Current or expired passport
- No printed photos: the urgent service takes a digital photo when you apply online
- For child applications: any documents the online service asks you to bring
- For name changes: marriage certificate, deed poll, or court order
Booking Pattern
How Peterborough appointments are booked
HM Passport Office does not publish waiting times by office. The booking step shows live appointment slots at all 7 offices, and you can choose any of them. Appointments can be booked up to 3 weeks ahead through gov.uk/get-a-passport-urgently. Changing one is free more than 48 hours ahead; a missed appointment is not refunded.