Newport Passport Office: Nexus House
The Wales passport office, and the nearest office for much of South West England. Any UK applicant can book it.
Newport HM Passport Office: address and opening hours
Address
Nexus HouseMission CourtNewportNP20 2DWOpening hours
- Monday to Friday: 8am to 5:30pm
Appointment only, no walk-ins. You book the appointment, apply and pay online at gov.uk/get-a-passport-urgently. Every office charges the same fees, and you can choose any of the 7 UK passport offices.
Source: HM Passport Office, passport offices, checked 25 October 2026.
In one paragraph
Nexus House, Mission Court, Newport NP20 2DW. Five minutes from Newport station. Fast track £192, premium same-day £239.50. The only passport office in Wales; also a strong fallback for the South West of England. Book at gov.uk/get-a-passport-urgently.
Address and Catchment
Nexus House
Mission Court
Newport NP20 2DW
- All of Wales (Cardiff, Swansea, Newport, Wrexham, Aberystwyth)
- Bristol, Bath, North Somerset, South Gloucestershire
- Wider South West (Devon, Cornwall, Dorset, Somerset)
- South Worcestershire and Herefordshire (when Birmingham routes route via Newport)
Nexus House is in central Newport, a short walk from the train station. The office moved here from its former Upper Dock Street location; confirm the current address on gov.uk when you book.
Why South West English Applicants Often Choose Newport
Bristol residents often discover Newport is significantly easier and quicker than the London office for fast track and premium same-day:
| From | Newport | London office | Recommendation |
|---|---|---|---|
| Bristol Temple Meads | 30 min train, £10 to £20 return | 1 hr 40 min train, £80 to £180 return | Newport (much cheaper) |
| Bath Spa | 50 min train (via Bristol) | 1 hr 30 min direct | Newport (often cheaper) |
| Exeter | 1 hr 30 min train | 2 hr 5 min train | Newport (similar time) |
| Plymouth | 2 hr 30 min train | 3 hr 5 min train | Either works |
| Swindon | 50 min train (via Bristol) | 1 hr 5 min direct | Equal; check slot availability |
For Bristol travellers, Newport is a much shorter trip than the London office.
Getting There from Across Wales
| From | Mode | Time |
|---|---|---|
| Cardiff | Transport for Wales to Newport | 12 minutes |
| Swansea | GWR / TfW to Newport | 1 hr 5 min |
| Aberystwyth | TfW to Cardiff, then Newport | 3 hr 30 min |
| Bangor / Wrexham | TfW via Crewe / Cardiff | 4 to 5 hours |
| Cardiff Airport | Bus T9 to Cardiff Central, then train | 1 hr 15 min |
Service Tiers
Adult fee. Child £156.50. About 1 week to courier delivery.
Adults only. Collect within 4 hours.
What to Bring
- PEX reference from your application confirmation email
- Current or expired passport
- No printed photos: the urgent service takes a digital photo when you apply online
- For child applications: any documents the online service asks you to bring
- For name changes: marriage certificate, deed poll, court order
Nexus House requires standard security screening at reception. Allow 10 minutes for that before your appointment time.
Where to Wait During Premium Same-Day
Newport has a compact city centre with several reasonable options for the 4-hour collection window:
- Friars Walk shopping centre (cafes, retail, toilets) is 5 minutes from the office.
- Newport Market has been redeveloped into a food hall; good for lunch.
- The Riverfront Theatre and surrounding civic centre area is a short walk.
- Tredegar Park (15-minute walk) is the green-space option for fair weather.
- For overnight stays, the Holiday Inn Express Newport and Premier Inn Newport are both close. Many premium same-day applicants drive home the same day after collecting.
Booking Pattern
How Newport appointments are booked
HM Passport Office does not publish waiting times by office. The booking step shows live appointment slots at all 7 offices, and you can choose any of them. Appointments can be booked up to 3 weeks ahead through gov.uk/get-a-passport-urgently. Changing one is free more than 48 hours ahead; a missed appointment is not refunded.